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Website Statistics

Sample Output

What purposes do statistics serve?

How accurate are the statistics?

What information is available?

Glossary

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Website Statistics

Accessing Web Statistics for Your Township

Merit is using a free software program called "Webalizer" to collect statistics on your web server. Statistics for your township's website are processed on a weekly basis. Processing occurs on Monday mornings between one and four a.m.

  1. You can access your statistics with any web browser. The URL for your statistics will follow the format:

         http://mytownshipname.mi-twp.org/stats/
    
  2. You will be prompted for your username and password. This is the same username and password you use for accessing your dial-in and e-mail accounts.

  3. A web page will display a folder for each year statistics have been collected.

    folder index

  4. Click on folder for the year that includes the time period you want to view.

  5. In this example, we've clicked on the year 2002. A summary page appears displaying the data available collected to date.

    summary page

  6. Click on a month to get detailed statistics for that time period.

    month

  7. The links above the monthly page allow you select a more detailed view for a specific time period within the month. We've included some sample displays here.

    Most Popular Items At Your Site

    Most Popular

    First Place Visited At Your Site (Rank Ordered)

    First Place Visited

    Last Item Requested by a Visitor to Your Site (Rank Ordered)

    Last Item Requested

    Text Used in A Search To Find Your Site (Rank Ordered)

    Text

    Graphical Yearly Summary

    Graphical Yearly Summary

    Tabular Yearly Summary

    Tabular Yearly Summary

What purposes do statistics serve?

A website offers a way for you to disseminate information about your organization to the world at large. Anyone with a web browser and an Internet connection has the potential to visit your website. Visitors to your page may find you by typing your web address directly into their browsers, by clicking on a link on someone else's website or as a link returned as a result of a query to a search engine such as "Yahoo" or "Google."

How many people are visiting your site? What information are they accessing once they get there? How did they find you? Are they the audience you are trying to reach? Where did they come from? What information seems to be the most popular? Are there areas where no one seems to visit? How long do they stay at the site after they find it?

Webpage statistics provide the data to answer these questions. You can use the data to help fine tune the design of your website. For example if you find that the zoning ordinances page is the most frequently visited location at your website, you might consider putting this information as close to the top level of your website as possible. By monitoring your webpage statistics you will be able to see the impact of your changes and refine your website design to ensure visitors can easily find the information you want to share with them.

How accurate are the statistics?

The data that is collected about visitors to your website is not 100% accurate. It is quite possible that your site was visited more often than shown by any webpage statistics program. This is due to "caching." In order to decrease bandwidth demands, many Internet Service Providers (ISPs) keep local copies of frequently and/or recently requested web pages on a server local to their network. If a potential visitor requests a page that is stored on the local server it is delivered to the visitor from that server rather than sending the request to the actual website. When that happens there is no record of the visit to your site that the statistics program can count.

What statistics are available for my township's web server?

Statistics are gathered over the following set time periods: annually, monthly, daily, and hourly. Below are the statistics Webalizer captures:

Pages

are those URLs that would be considered the actual page being requested, and not all of the individual items that make it up (such as graphics and audio clips). Some people call this metric "page views" or "page impressions", and defaults to any URL that has an extension of .htm, .html or .cgi.

Visits

occur when a remote site makes a request for a page on your server for the first time. As long as the same site keeps making requests within a given timeout period, they will all be considered part of the same "visit." If the site makes a request to your server, and the length of time since the last request is greater than the specified timeout period (default is 30 minutes), a new "visit" is started and counted, and the sequence repeats. Since only pages will trigger a visit, remotes sites that link to graphic and other non- page URLs will not be counted in the visit totals, reducing the number of false visits.

Hits

represent each individual item in the total number of requests made to the server during the given time period (month, day, hour etc.). A single web page may be associated with multiple hits, one for the page itself and additional hits for each item (e.g. graphics on the page). A hit can be thought of as an "incoming request."

Files

represent the total number of requests that actually resulted in something being sent back to the visitor such as an html page or a graphic image. A file can be thought of as an "outgoing request."

Sites

is the number of unique IP addresses/hostnames that made requests to the server. Care should be taken when using this metric for anything other than that. Many users can appear to come from a single site, and they can also appear to come from many ip addresses so it should be used simply as a rough gauge as to the number of visitors to your server.


Web Statistics Glossary

KByte (KB)

is 1024 bytes (1 Kilobyte). Used to show the amount of data that was transferred between the server and the remote machine, based on the data found in the server log.

Site

is a remote machine that makes requests to your server, and is based on the remote machine's IP Address/Hostname.

URL (Uniform
Resource
Locator)

represents an object somewhere on your server, which is accessible to the remote user, or results in an error (e.g., 404 - Not found). URLs can be of any type (HTML, audio, graphics, etc.).

Referrers

are those URLs that lead a user to your site or caused the browser to request something from your server. The vast majority of requests are made from your own URLs, since most HTML pages contain links to other objects such as graphics files. If one of your HTML pages contains links to 10 graphic images, then each request for the HTML page will produce 10 more hits with the referrer specified as the URL of your own HTML page.

Search
Strings

are obtained from examining the referrer string and looking for known patterns from various search engines. The search engines and the patterns to look for can be specified by the user within a configuration file. The default will catch most of the major ones.

User
Agents

are a fancy name for browsers. Netscape, Internet Explorer, Opera are all User Agents, and each reports itself in a unique way to your server. Its version number and the type of operating system it is running on uniquely identify this User Agent. Keep in mind however, that many browsers allow the user to change its reported name, so you might see some obvious fake names in the listing.

Entry/Exit
pages

are those pages that were the first requested in a visit (Entry), and the last requested (Exit). These pages are calculated using the Visits logic above. When a visit is first triggered, the requested page is counted as an Entry page, and whatever the last requested URL was, is counted as an Exit page.

Countries

are determined based on the top-level domain of the requesting site. This is somewhat questionable however, as there is no longer as strong enforcement of domains as there was in the past. A .COM domain may reside in the US, or somewhere else. An .IL domain may actually be in Israel, however it may also be located in the US or elsewhere. The most common domains seen are .COM (US Commercial), .NET (Network), .ORG (Non-profit Organization) and .EDU (Educational). A large percentage may also be shown as Unresolved/Unknown, as a significant percentage of dialup and other customer access points do not resolve to a name and are left as an IP address.

Response
Codes

are defined as part of the HTTP/1.1 protocol (RFC 2068). These codes are generated by the web server and indicate the completion status of each request made to it.



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